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AGT Lead Cloud Support Engineer
Over AegonAEGON Global Technology (AGT) provides IT infrastructure and application support services to the AEGON businesses. AGT is responsible for the provision, support and ongoing maintenance of IT operating platforms, applications and services. There is also a strong connection with external providers necessitating vendor and service provider management. AGT is responsible for driving the technology strategy and providing IT infrastructure solutions that are in alignment with business objectives and the AGT technology strategy.
FunctieAGT Platform Management designs, builds, supports, and enables business use of a Hybrid Cloud environment which combines services from external public Cloud Service Providers and an internal private Cloud environment into a common environment for use by the business. Solutions are designed to address business needs based on requirements and defined architectural standards/principles. Emerging technologies are researched to proactively understand how they can be leveraged in the Cloud environment. Both internal and external options are evaluated. As solutions are refined, proofs of concept are frequently carried out. The group determines the best solutions using established internal processes including architecture reviews, risk assessments, and financial analysis. Once approved, the technologies are delivered to the business fulfilling all operational readiness requirements and minimizing the business impact during delivery. Once delivered, this group provides level 3 operational infrastructure support for implemented Cloud solutions. This position is responsible for design, development, delivery, and support of automation solutions in a hybrid Cloud environment.
•Experience in deploying software to cloud computing infrastructure, preferably in SOA application, always following Cloud Native best practices
•Proven ability to use a wide variety of open source technologies and cloud services (AWS and Azure are required)
•Extensive knowledge about APIs. You can design RESTful services and integrate with other data providers, and you know when to use JSON or XML.
•Ability to provide accurate ETA for software modules.
Skills and Experience:
•Familiarity with Agile practices, specifically Scrum
•Must be a deep collaborator, able to commit to team goals and train, guide less experience members of the team in a helpful and coaching manner
•Must be comfortable in a highly fluid technical environment and must be willing to challenge leadership when appropriate to the task at hand
•Must be a creative problem solver willing to work with little direction to find solutions to complex problems in a team environment
•Strong Linux command-line and deployment automation skills
•Experience in performance monitoring and capacity planning for enterprise platforms
•Holistic understanding of the internet and hosting from the network layer up through the application layer
•A deep understanding of networking and core Internet protocols (e.g. TCP/IP, DNS, SMTP, HTTP, and distributed networks)
•A deep understanding of Internet security best practices and how to implement them in a public cloud environment
•Certifications in relevant technologies, methods, or platforms (Developer and Solution Architect)
•A commitment to best practices. We’ll want your opinions on operational processes, DevOps, CI/CD practices, integrated deployment automation, and more
•Broad technical knowledge of cloud, IT Infrastructure services, including security, directory services, identity management, network, systems, storage and storage gateways, databases, NAT, PKI, VPN, SSO, federation services
After hour’s on-call participation will be required. Some travel may be required not to exceed an average of 2 weeks per quarter.
In addition to the skills listed above, candidates must also demonstrate the following behaviors: commitment, communication skills, customer focus, decision making ability, organization/-driven with a bias towards practical applications.